Contact
Telephone
Call us on 020 8365 4343 or email us via the form at the bottom of the page.
Our Visitor Services team currently operates Monday to Friday, 9am – 5pm. If you have a query outside these hours we’ll endeavour to get back to you as soon as possible.
Address
Alexandra Palace
Alexandra Palace Way
London
N22 7AY
Box office
To book tickets for events held in Alexandra Palace Theatre, the Ice Rink or Pitch and Putt please call our Visitor Services team on 020 8365 4343.
Tickets for events that are held in the Great Hall (concerts, exhibitions, sporting events) can be booked via our what’s on page. Please note, Visitor Services are not able to book tickets for you over the phone for events that are in the Great Hall. However, we are always available to discuss event information, accessibility and any other queries that you may have.
Complaints
If you would like to make a formal complaint please visit our complaints page.
Local Residents
Should you have any concerns during an event, please contact us directly on 020 8365 4343 and then dialing ext. 4343.
Social media
You can also talk to our team on social media – find us on Facebook and Twitter on Monday to Friday from approximately 9am – 5pm.
Press office
If you are a journalist with an enquiry you can email us at press@alexandrapalace.com or call 020 8365 4370.
Filming
For filming enquiries, please complete our booking enquiry form.
Have a
question?
Press enquiries
Joe Coggins
Head of Communications
press@alexandrapalace.com
020 8365 4370
Filming enquiries
Emily Agujari
Sales and Partnerships Manager
sales@alexandrapalace.com
020 8365 4314