Frequently Asked Questions

We are operating the event strictly in accordance with the Government’s guidelines and our experience of hosting a variety of socially distanced events over the last 12 months. To help you have a safe and enjoyable visit we have a range of measures in place. These include:

  • Socially distanced tables
  • NHS Track & Trace
  • Order-by-app/table service
  • One-way systems
  • An enhanced cleaning regime before, during and after every show
  • Hand santizer across the venue
  • We will also ask that customers wear face coverings whilst not seated at their table, unless they are exempt.

If you have any questions or queries during your visit please speak to one of our team.

Hullabaloo will take place on The Terrace close to the Palm Court entrance on the west side of the Palace. The precise location of the entrance can be found here and travel info can be found here.

The event is fully outdoors featuring a splendid stage set against panoramic views across London.

The shows will take place come rain or shine. If you’re worried about the rain it’s always best to bring something to keep you dry, just in case. Depending on how bad the weather is we will make a judgement call on whether to go ahead with shows prior to doors opening. A decision on whether a show goes ahead is made at our discretion. If the weather does require us to change plans, we will contact you to make you aware. If in doubt contact us at visitor.services@alexandrapalace.com.

We are afraid that due to the potential content and nature of the shows we cannot guarantee they will be appropriate for younger people, therefore all shows are 18+.

ID may be required for those fortunate enough to look under 25.

Check out our travel page here with all the best routes to get to Alexandra Palace.

There are a limited number of secure bike racks close to the event entrance.

Our East Court car park is open. It is free to use but we suggest a donation of £3 to help with the running costs.

Yes, the event space is fully wheelchair accessible and customers are encouraged to contact us at visitor.services@alexandrapalace.com to discuss any other accessibility requirements.

Unfortunately not. We have a maximum booking size of 8 people to safely comply with the governments guidelines on social distancing and to allow for social distancing tables must not be moved together.

You can not bring your own food and drink into the event, however there is indeed a fully-loaded table service bar and street food service. We’ve got multiple street food trader to choose from, including proper vegan and gluten-free options, and a smashing bar menu to enjoy.

Food and drink can be ordered via our app which you can download before your visit here.

The food and drink service is a cashless system so you will require at least one person in your group with a smartphone to order. The Wi-Fi on The Terrace can be a little temperamental so we suggest you download the app before you leave home here.

The Wi-Fi at The Terrace can be a little temperamental so we suggest you download the app before you leave home. You can download the app before your visit here.

Yes, but please use the designated smoking area. No smoking is allowed at the tables.

We’re afraid not, please hang onto your belongings.

No problem! Please contact us at visitor.services@alexandrapalace.com with your enquiry and will be happy to assist.

loading